We recently had a client who said Ultimate Member approval emails were showing strange HTML code to customers. After looking, I noticed HTML code being displayed instead of the actual HTML formatting. It took me a little while to figure it out, but it is a simple fix! This happened after the most recent UM update, so for some reason it was unchecked after that took place. No big deal!
Problem: Emails Display HTML Code Instead of Formatted HTML Message
Solution: Check the checkbox “show in html format” under email tab
I know it was a simple fix but I wanted to post this just in case someone else was stuck!